Meet The Staff
Meet the Staff at LoPour & Associates DDS
When customer service, patient education, clinical oral and health assessments and treatment, diagnostic procedures, health delivery and financial operations and management co-exist moment-to-moment, you are describing our dental office. Dentistry by its very nature is a team business and our office relies heavily upon a good team of individuals to deliver the best possible care and customer service to our patients. We have been serving patients for almost 20 years and we have learned that hiring for character is every bit as important as hiring for skill.
As a patient, you have many choices when it comes to choosing a dentist and dental office with whom to place your and your family’s trust. You should, and deserve, to receive courteous and professional care. You can tell a lot about an office by the way you are treated and greeted and how the staff and the doctors behave toward one another. Because dentistry requires a team approach, if the staff and the doctor do not treat one another with respect, it is unlikely they will treat their patients with respect. We believe in providing a wonderful work place for our staff to grow both professionally and personally because we want to create the best environment for our patients. It is a privilege to serve you, the patient.
Meet Our Wonderful Team
Our front office administration team is passionate about providing one-on-one customer service and building personal relationships. They take pride in being an advocate for our patients, helping them understand what dental insurance is and what it is not. They spend countless hours on the phone with our insurance companies to ensure that our patients receive all the benefits their insurance plan allows. They love establishing personal connections with all of our patients and consider it an honor and privilege to continue to see patients year after year, even establishing friendships with many! Taking the time to answer any questions or give a quick phone call to check in for an upcoming appointment is at a level above and beyond in today’s rushed digital society. You will never hear a rotary system when you call our office during working hours.
Vice President, Marketing Director:
Paige earned her Masters in Medical Anthropology from Southern Methodist University and has worked alongside her husband, Dr. D. Greg LoPour, for nearly 20 years. Co-owner of LoPour & Associates DDS Smiles By Design Family and Cosmetic Dentistry, she believes it is a privilege to own a small local business in Albuquerque and and even greater privilege to work alongside her husband and their amazing dental team. She is a graduate of the FBI Citizens Academy and has been nominated for Women of Influence and Haute Honors Awards. Philanthropic within the community she has served on numerous committees and boards which include American Heart Association, Circle of Red Go Red, American Cancer Association, Habitat for Humanity, Ambassador for Animal Protection of New Mexico, Animal Humane of New Mexico, New Mexico Mission of Mercy, Lilly Grant Renewal, United Way of New Mexico Alexis de Tocqueville, Albuquerque Community Foundation, Co-designer of New Mexico Smile Train Bracelet benefiting SmileTrain Charity the world’s largest cleft and palate repair organization, . Paige served as the President of the Alliance of the New Mexico Dental Association (ANMDA) 2015, 2016.
“As a local business owners, New Mexico is our community. Our circle of compassion and responsibility to serve and protect extends beyond the professional sphere of our dental patients to include all living creatures as well as the environment.” ~C. Paige LoPour
Front Office Admin Team:
Juliette has worked for us for over 20 years. She always has a smile on her face and enjoys each and every day. She and her husband have enjoyed raising their 3 boys. Having weathered many harsh conditions from freezing rain to Sauna days, they have faithfully and cheerfully supported all their kids’ events, from sports to music and are proud to welcome their first daughter-in-law to the family. Our lives are enriched because of the long time friendship and professional relationship with Juliette and her family.
Jennifer is a people person through and through. Her voice and smile bring joy into the lives of all who meet her. She is a patient advocate and passionate about customer service. We are glad she is part of our office family.
Michelle has transplanted here in New Mexico from the Eastern US but loves New Mexico. She always has a story to share with patients and staff alike and she has never met a stranger. If you have a story to tell, she is a great listener as well. Lots of fun to be around always.
Vanessa has been part of our dental team for over 18 years. Vanessa is always calm, collected and cheerful. She adds a positive vibe to our office every day and is a pleasure to around. She has enjoyed raising her two children to adulthood and is excited about the arrival of her second grand baby this summer.
Dental Clinical Team:
Our Clinical Team is made up of three core departments: dental assistants, hygienists and lab ceramist. As individuals passionate about oral health and overall systemic health, our clinical team is highly trained and value the patient’s well-being most of all, each having a heart for serving. The patient is their priority and creating a relationship built on trust and respect is at their very core.
Laura (Certified Lab Technician)
Laura has worked for our office for over 20 years as our lab ceramist. We are one of only a few dental offices in the surrounding area that have our very own lab and lab ceramist. Laura is an artist both clinically and at the office. Dr. LoPour and Laura work together with the patient to create a look that is aesthetically pleasing and individually complimentary to the patient’s teeth. Your smile will be natural, beautiful and properly functioning. Outside of the office, Laura is also an artist and enjoys painting watercolors. She and her husband are enjoying being grandparents.
Shelley (Registered Dental Hygienist)
Shelley has worked for our dental team as a registered dental hygienist (RDH) for nearly over 12 years. Her commitment to patient care, patient education and providing the highest possible skill while maintaining patient comfort is one of the best we have ever had the pleasure to encounter. No matter the day of the week or hour of the day, Shelley provides each patient with the same level of excellence she would provide for herself or her family. She and her husband have two beautiful girls and one handsome boy who all excelled in sports and academics at some of the highest levels possible.
Amanda (Registered Dental Hygienist)
Amanda is new to our dental team as a registered dental hygienist (RDH) but has been working in the field for 9 years. You will instantly feel her warmth and caring upon meeting her. She is going to be a wonderful permanent addition to our office family.
Michelle S.(Certified Dental Assistant)
Michelle has worked for our office over 12 years. She is an amazing dental assistant whose skill and presence has earned her respect and admiration from patients and teammates for years. Her work ethic is unequaled. She skips to and from work, enjoying each day and her easy going fun spirit seems to brighten each room she enters. Gigi, her beautiful baby girl is the joy of her life.
Brandy (Certified Dental Assistant)
Brandy has been a part of our team for over 8 years. While she is trained as a dental assistant, she also works closely with our hygienist, Shelley, as a hygiene assistant from time-to-time. Brandy never misses an opportunity to ask her teammates if she can help them in some way and you will rarely ever see her without a huge beautiful smile on her face. She is the Sun in our office even on cloudy days. She is always one of the first to work in the morning and one of the last to leave. She is fun, energetic and loves spending time with her husband and young daughter. Her laugh and smile makes her a favorite among our patients and our staff.
Melanie (Certified Dental Assistant)
Melanie is new to our team and after many years away has moved back to original birth state of New Mexico to be nearer to family. She can talk about any topic, including sports and has a witty sense of humor. The joy of her life is her daughter Mila. We are so glad she is back in New Mexico.
Sarah (Sterilization Tech)
Sarah takes cleaning and organization to a whole new level. She prides herself on consistent and perfected sterilization procedures. She is helpful to the entire team both front office as well as clinical staff. She is funny, kind and beloved by all. Bonus, she is 30 minutes early to work every day.
Tracy (Certified Dental Assistant)
Tracy has a beautiful spirit and a beautiful smile that is contagious. She spreads warmth and comfort wherever she goes and we are so glad she part of our dental family.
Shelby (Certified Dental Assistant)
You will see Shelby moving side-by-side with our yygienist, Shelley, as well as many of our Hygiene patients as she is our certified dental assistant who works in assisted hygiene. She is a wonderful compliment to our hygiene program. Hard working, always positive and loves interacting and connecting with all of our wonderful patients. She is a favorite among staff and patients alike.
Our staff is here to serve your dental needs. Contact us today to make an appointment at LoPour & Associates DDS Family and Cosmetic Dentistry and give yourself the gift of lifelong oral health!